Cordel Connect: Notifications

Cordel Connect communicates important information to users via system notifications. Users can configure their notifications in a way that suits their workflows and preferences.

Notification Delivery Methods

There are three delivery methods for Cordel Connect notifications:

• In-app

In-app notifications are visible to users via the notification bell in the shortcut menu on every Cordel Connect page. Users only see these notifications when logged into Cordel Connect and are actively using the system. Historical notifications are visible from this screen. This notification type cannot be disabled.

• Browser-based push

Push notifications are clickable pop-up messages that appear on the browser or operating system. All devices must be registered individually to receive push notifications. These notifications are enabled if a user accepts notification permissions when they first login to Cordel Connect. These notifications will be received when the browser is open, but users do not need to be actively using the system. Usually no history is available for these messages.

• Email

Email notifications are sent to the email address associated with the user account in Cordel Connect. Users should check their email inbox in the same way they would usually access emails to see these notifications. Notifications can be kept indefinitely, or can be deleted from the users inbox at their discretion.

The Notification Bell

The notification bell displays the new notification count as a badge on the icon. Recent unread notifications are displayed in the pop-up notification card:

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If the notification has an associated call to action, users will be redirected to the appropriate page where they can engage in the action requested.

To dismiss a notification from the notification card, a user can click the notification severity indicator at the top right of the notification shown above.

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The Notification Centre

To access the Notification Centre, simply click the expand icon in the notification card under the bell icon:

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The Notification Centre houses a list of new and historical notifications:

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The Notification Centre allows users to:

• View all current notifications

• Make changes to their notification preferences

• Mark an individual notification as ‘Read’ or ‘Unread’

• Filter notifications based on ‘Read’ / ‘Unread’ status

• Filter notifications based on severity

• Mark all notifications as ‘Read’

How to update Notification Preferences

1. Open the Notification Centre

2. Click ‘Preferences’ icon

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3. Use the checkboxes to select the notifications you wish to receive, under the appropriate notification delivery method type. To receive all notifications for a certain delivery method, tick the corresponding check box.

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How to mark an individual notification as read/unread

Simply click the notification severity indicator at the top right of the notification card to toggle read / unread status.

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How to filter notifications

Status: choose to show only read or only unread notifications using the ‘Status’ dropdown menu

Severity: choose to only show notifications of certain severity levels using the severity dropdown menu

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Notification Severity Types

Notification severity types are configurable. Typically, Cordel Connect includes some or all of the following severity types:

🟦 Info: These notifications are information only, and are not sent via email.

⬜ Notice: These notifications communicate that there has been an action taken by other users on an entity they own.

🟨 Warning: These notifications warn users of potential issues.

🟥 Error: These notifications communicate any system errors to the user so they’re able to take action and rectify any problems.

Notification Messages