How to Request Access to Cordel Connect | Cordel Connect User Guide

Prerequisites

A supported web browser
Access to the Cordel Connect login page URL for your organisation
An email address with a domain that matches ‘allowed’ domains (where allowed domains have been configured).

Note: No Cordel Connect account is required to submit an access request.

How It Works

The "Request access" link on the login page opens the Access Request from. Submitting the form creates an access request notification in the Administration area of Cordel Connect.

Access is not granted automatically — the request is reviewed by your Cordel Connect administrator before your invitation is generated.

Steps

Navigate to the Cordel Connect login page for your organisation.
Click Request access, located below the 'Forgot your password?' link.

Complete the access request form.

Click 'Request Access' to submit the form.

Form Fields

Use the expand section below to understand each field on the User Access Request form.

Full list of form fields

Full Name

The full name of the person who requires access. Enter first and last name.

Example: Sarah Mitchell

Email

The email address of the person who requires access.

Example: sarah.mitchell@organisation.com.au

User Job Title

The user's role or position within their organisation. This information assists the approver set the appropriate permission profile.

Example: Survey Technician, GIS Analyst, Asset Manager

Supporting information

This is a freeform field that allows users to submit relevant information with their request. This can include things like the level of access required or requests for permission to complete certain actions.

Examples:

"I need to upload surveys and view LiDAR point clouds"
"I need read-only access to surveys"
"I need to download Structural Infringement .CSV reports"

Administration of Access Requests

Administrators can manage incoming access requests via the Administration area of Cordel Connect. For setup and configuration instructions, see Admin: How to Manage Access Requests in the Administrator FAQ section.

Notes / Limitations

Access is not provisioned automatically. All requests are reviewed before an account is created.
The link is not available in all environments. If you are accessing Cordel Connect via the RGDS environment, the link is not displayed. Contact your Cordel account manager to request access.

Next steps

Once your request is reviewed and approved, you will receive an email inviting you to the Cordel Connect platform.

Accept your invitation to Cordel Connect to finish creating your account.